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help you enjoy your visit at Banyan Tree
Spa ... |
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| Etiquette: To ensure that guests can enjoy the peaceful sanctuary of Banyan Tree Spa, we respectfully request that all visitors keep noise to a minimum. Cellular phones and electronic devices are discouraged. |
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| Gift
Certificates: Gift Certificates for our spa treatments are available. Please get more information from our receptionist. |
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| Reservations: Advanced booking prior to your arrival is recommended to secure your preferred date and time of treatment. A credit card number is required at the time of booking. |
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| Check In: Please check in at the spa reception at least 15 minutes prior to your scheduled appointment to avoid reduced treatment times. |
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| Spa treatment hours:The spa is open from 10am to 10pm daily; last treatment ends at 10pm. |
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| Special
Consideration: Guests who have high blood pressure, heart conditions, and allergies, are pregnant or have any other medical complications are advised to consult their doctors before signing up for any spa services. Please make your spa therapist is aware of any medical condition. |
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| Valuables: A box for valuables is provided in the treatment and rooms, but we recommend that no jewellery be worn at the spa. The management accepts no responsibility for the loss of money or valuables of any kind brought into the spa premises. |
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| Cancellation
Policy: A 24-hour cancellation notice is required to help us reschedule your appointment, subject to space availability. Any cancellation with less than 4 hours’ notice will incur a 50% cancellation fee. Full charges will be imposed for a “no-show”. |
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| Refund Policy:Treatment package and spa memberships are non-refundable, non-transferable and non-exchangeable. |
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| Payment: We accept cash and all major credit cards. All prices are subject to prevailing tax & service charge. Prices are subject to change without prior notice. |
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For reservations and enquiries, please contact:
Elements Spa by Banyan Tree, Kuwait
Block 3A, Jabriyah, 4th Ring Road,
Kuwait City, Kuwait
Tel: +965 536 0000
Fax: +965 536 0001
E-mail: elementsspa-kuwait@banyantree.com |
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